In short: If you lose weight and your Brynk ring (R3 or R5 Glow) no longer fits, we'll send you a new ring in the smaller size once, free of charge – with no time limit. You keep the old ring.
Important: This guarantee only applies to weight loss. It is not a general exchange right.
What the guarantee covers
- No time limit. Whether after three months or three years – the guarantee does not expire.
- Once per ring purchased. With the partner set, that means once per ring.
- For weight loss. The guarantee applies if your ring has become too big because you lost weight and you need a smaller size.
- Same color, smaller size. You get the same model in your new size. If your color is no longer available, we'll offer you another one. The ring itself is replaced – a new charging case is not part of the guarantee; you keep using your existing accessories.
- No return shipping. You don't need to send the old ring back.
- Free shipping for the replacement ring.
How it works
- Find your new size – with the ring sizer on the product page, the printable ring sizer or a paper strip (measure the circumference in millimeters, in the afternoon). If you're between two sizes: choose the larger one for the R3 and the smaller one for the R5 Glow.
- Email support@brynkshop.com with the subject “Weight-loss guarantee”, your order number and your new size. A photo of the ring on your finger helps us, but isn't required.
- We confirm within 24 hours (Mon–Fri) and send your new ring. Delivery takes the same time as your first order, with tracking by email.
What is not covered
- A ring that doesn't fit on delivery – so please measure before you order.
- A larger size (weight gain, pregnancy).
- Damaged or lost rings – for defects, your statutory warranty rights apply.
Legal
This is a voluntary guarantee from Flynk Tech, Auerspergstraße 52, 5020 Salzburg, Austria, the operator of Brynk. It applies to all Brynk R3 and Brynk R5 Glow smart rings purchased at brynkshop.com and is fulfilled once per ring purchased. Your statutory rights remain unaffected and are not limited by this guarantee.
Questions? support@brynkshop.com – we usually reply within 24 hours.